Current provider list
| Provider | Purpose | Data | Processing |
|---|---|---|---|
| Google Cloud | Identity Platform authentication, website, customer API, databases, release delivery, logging, and backups | Identity, account, installation, support and operational records | United States primary region; provider resilience/support locations |
| Umami | Counting visits to the public website pages; no cookies and nothing stored on the device | Page address, referring site, and the browser, device and country derived from the request; the visitor's network address is passed through for that derivation | Umami Cloud processing regions |
| Google Workspace | Support mailbox for support@kiweely.com, including messages you send us and our replies | Recipient email, message content, and delivery records for support threads | United States and Google Workspace processing regions |
Account and product boundary
The kiweely product runtime receives opaque account, entitlement, installation, grant, and lease references. It does not receive email or your full identity-provider profile. Apple receives signed/notarized app submissions during Mac release production, and Microsoft signs Windows releases through Azure Artifact Signing and countersigns them with its timestamping authority; neither operates the kiweely customer account or receives customer data.
ChatGPT/OpenAI, Claude/Anthropic, and Workday are customer-connected third-party services, not OnoeX LLC subprocessors for the kiweely account simply because the desktop can connect to them. Your relationship and data choices with those providers remain separate.
Changes and objections
We update this page before a material new provider begins routine processing where practical. If applicable law or a contract gives you an objection right, contact support promptly. We will assess alternatives; if none is reasonably available, you may stop using kiweely before the change.